Return & Refund Policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
Free Standard Shipping on all orders across India.
- Metro Cities: 3-5 business days
- Other Cities: 5-7 business days
- Remote Areas: 7-10 business days
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package directly through our shipping partner's website.
Shipping Locations
We currently ship to all serviceable pin codes across India. Please ensure your shipping address is correct at checkout to avoid delays.
Order Issues
If your order is delayed, damaged, or lost in transit, please contact us at dizolvnutrition@gmail.com or call +91 96545 71680 within 48 hours of delivery (or expected delivery date). We'll resolve it quickly.
Address Changes
Need to update your shipping address? Contact us within 24 hours of placing your order. Once shipped, we cannot modify the delivery address.
Questions?
Reach out to us at dizolvnutrition@gmail.com or +91 96545 71680 — we're here to help!
Return & Refund Policy
Our 30-Day Guarantee
We stand behind our products. If you're not completely satisfied with your Dizolv gummies, we offer a 30-day money-back guarantee from the date of delivery.
Eligibility for Returns
To be eligible for a return:
- Product must be unused and in original packaging
- Request must be made within 30 days of delivery
- You must provide proof of purchase (order number)
Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
- Opened or used products
- Products without original packaging
- Products purchased from unauthorized retailers
How to Initiate a Return
- Contact us at dizolvnutrition@gmail.com or +91 96545 71680
- Provide your order number and reason for return
- We'll send you return instructions within 24 hours
- Ship the product back using our provided label
Refunds
Once we receive and inspect your return:
- Approved refunds are processed within 5-7 business days
- Refunds are issued to your original payment method
- You'll receive an email confirmation once processed
Damaged or Defective Products
Received a damaged or defective product? We'll make it right:
- Contact us within 48 hours of delivery
- Send us photos of the damaged product
- We'll send a replacement at no cost or issue a full refund
Questions?
Contact us at dizolvnutrition@gmail.com or +91 96545 71680.